Perfect Poutz will only accept returns on defective products or incorrectly fulfilled orders through fault of our own.
Customer service is a priority to us, so please contact us immediately to resolve any issues with your order, however due to hygiene reasons we are unable to accept returns on any used product.
We do not offer refunds due to incorrect product choice or simply changing your mind.
Once we receive your item, we will inspect it and notify you that we have received your returned item/s.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment).
Timeframe of refund will depend on your card issuer's policies.